Family Advocate Job Listing

More than 400 children this year will find hope and healing at the 15th Judicial District Child Advocacy Center (CAC). Our CAC works every day to help child victims of abuse. We are searching for a Family Advocate to join our mission – to reduce the trauma of child abuse and facilitate healing.

The 15th CAC works to give the best service possible to child victims and their parents & caregivers, using evidence-based best practices to meet the challenge of helping kids heal. This position is responsible for coordinating the care offered to children and their families.

About the 15th Judicial District Child Advocacy Center

The 15th CAC is a 501c3 non-profit located in Lebanon, TN, serving children since 2008. We serve the 15th Judicial District, which consists of five counties: Jackson, Macon, Smith, Trousdale, and Wilson. Our staff is a group of people who care about children and each other. Children come to our CAC for a forensic interview after allegations of abuse. We use a multi-disciplinary approach, collaborating with law enforcement, DCS, the district attorney’s office, medical, and mental health professionals to help children. In a nutshell, we bring together the people who help child victims of abuse, which helps make the process easier for the child and their family.

More about the role

The Family Advocate provides resources to parents/caregivers to ensure children have access to the resources they need to heal. This is a full time position, working 37.5 hours per week. On a day-to-day basis, you might:

• Coordinate with the Forensic Interviewer to schedule meetings with families

• Welcome a child and their family to the CAC, introducing them to the people present for the forensic interview
• Go over paperwork with the parent/caregiver, listen to their needs and consider how to help
• Update the child’s file on our secure databases and paper files
• Work with our Child Protective Investigative Team (comprised of members from DCS, law enforcement, district attorneys, mental health and medical providers, and CAC staff) to ensure children and families have the services they need to heal
• Follow up with parents to ensure children are getting resources and to evaluate other needs

Skills and experience we need

• Ideally, we are looking for individuals who have some or all of the following as a background:
• Bachelor’s degree in human service field or equivalent experience preferred
• Experience in a professional office environment
• Three years of direct experience with children
• Sound ethics, including the protection of confidentiality
• Exceptional interpersonal skills, including courtesy, professionalism, and a cooperative attitude
• Maturity and experience in successfully working with a team
• Ability to work with diverse client populations
• Ability to exercise good judgement, discretion, tact, and diplomacy
• Working knowledge of parent-child interaction, child development, substance abuse, and the dynamics of child abuse, child sexual abuse and neglect, domestic violence, and the ability to apply this information in working with clients
• Communication and problem-solving skills to effectively work with families, including crisis intervention
• Ability to analyze and evaluate community resources for families and barriers that prevent the family from receiving prompt and immediate service
• Organizational skills to independently manage workload and related responsibilities
• Ability to be flexible, prioritize, and manage multiple activities, all while keeping an emphasis on quality
• Demonstrated proficiency in Microsoft Office Suite, proficient computer skills, and ability to maintain current documentation in the agency’s databases
• Excellent written and verbal communication skills in English – Spanish fluency would be a plus!
• Attention to detail – in the world of child abuse investigations, detail is crucial

What we value as an organization

The CAC is part of a larger Child Protective & Investigative Team. We not only value compassionate care for the children and families we serve, but we also provide a soft place to land for our partners in the fight against child abuse. We care about each other and believe that care impacts the service we give to our clients. We are looking for a new team 3 member who also wants a positive work environment, caring team, and is excited to provide excellent service to all.

Perks and benefits

We hope you’re excited so far about the possibilities of working at the 15th CAC! In addition to a positive, caring work environment, we also offer these benefits:

• Learning and development: We are fortunate to be a part of a great network of child abuse investigation and prevention resources that allows us to offer deep personal development. We provide paid training and continuing education opportunities.
• Paid time off: We offer ten days paid time off in the first year of employment, increasing days after the first year. We offer these days paid time off as well:
  • All Federal and State holidays
  • Wednesday, Thursday, and Friday of Thanksgiving week
  • Christmas Eve through New Year’s Day
• Paid 1.5 hour resiliency time each week to prioritize mental and physical health appointments
• Benefits bank: the CAC offers your choice of benefits, depending on your needs – health, life, dental, disability, etc.
• Salary will be $48,200.

The CAC team has great satisfaction in knowing that we are daily making a difference in the lives of abused children and their families. Our Board of Directors is a diverse, invested group of individuals who care about our staff and the children we serve.

Where you will work

You will primarily work from the CAC office in Lebanon, TN, but you’ll also be asked to occasionally work from our Carthage, TN location as well.

How to apply Applicants should send a cover letter and resume to director@cac15.org to apply for this position. To learn more about us, visit www.cac15.org.

Supervisor: Executive Director

Job Type: Full-time (37.5 hours weekly), exempt salary

Overview: Where Hope and Healing begin…Safe Harbor Child Advocacy Center is dedicated to
serving children who are victims of severe neglect, physical and sexual abuse through
prevention, education, intervention and treatment. Safe Harbor is a non-profit agency that offers
specialized services, at no cost to a child or their family, to aid in the investigation of child abuse
and crimes witnessed by children in the 4th Judicial District.

General Description:
The Director of Finance & Operations is a vital member of the Executive Leadership Team,
responsible for ensuring Safe Harbor’s operational excellence, administrative compliance, and
infrastructure efficiency. Working in close partnership with the Executive Director, this role
aligns the organization’s physical environment and administrative systems with our mission to
serve children and families affected by abuse and neglect.

Duties and Responsibilities:

Collaborative Financial Operations

• Budgeting Partnership: Work alongside the Executive Director to compile annual
budget projections; assist the ED in reviewing these estimates with the Finance
Committee and ensuring known assumptions are accurate.
• Financial Monitoring: Support the ED in closely monitoring adherence to the budget by
properly recording all income and expenditures in accounting software.
• Grant Management & Writing: Assist in the grant writing process; oversee the fiscal
documentation and invoicing for all state and federal grants (NCA/VOCA/DCS) to
ensure allowable spending and timely reporting.
• Bookkeeping & Audit: Manage day-to-day bookkeeping, including accounts payable
and credit card reconciliation. Support the ED and external auditors during the annual
audit process by coordinating documentation and reviewing drafts for accuracy.
• Development Support: Partner with the Director of Marketing & Development to
maintain accurate donor records in management software and ensure the timely delivery
of year-end tax letters.

Human Resources & Administration

• Personnel Management: Oversee the full employee lifecycle (hiring, onboarding, and
offboarding) including background/registry checks and benefit documentation via
BambooHR.
• Compliance: Ensure the organization adheres to all mandated policies, HIPAA
guidelines, and HR regulations; provide HIPAA training and updates to the team.
• Operations Support: Serve as a Notary Public for the team and partners. Provide
backup coverage for the main lobby and reception as needed to ensure a warm,
professional environment for visitors.

Facilities & Vendor Management

• Facility Oversight: Ensure buildings are maintained to licensure and accreditation
standards; ensure the environment is aesthetically pleasing, safe, and welcoming (inside
and out).
• Contractor Management: Negotiate and oversee all facilities contracts, including
cleaning services, lawn care, pest control, medical services, and required building
inspections.
• Safety: Ensure the facility remains a trauma-informed space that aligns with the
dynamics of child abuse and neglect intervention.

Other Expectation and Physical Demands:

• Availability: Must be willing to work non-standard hours when necessary. The standard
work week is 37.5+ hours, with an expectation of timely correspondence (24-businesshour turnaround for most communication).
• Physical Requirements: Ability to stand, walk, and reach frequently. Must be able to lift
and move up to 15 pounds occasionally to assist with facility needs.
• Professionalism: Maintain a high level of cultural sensitivity, humility, and professional
conduct at all times.

Pay Information: $56,000-$78,000 annually. Salary depends on education, relevant experience
and specialized certifications, with ample opportunity for salary growth as you meet performance
milestones and increased responsibility.

Schedule
• 37.5 hours weekly
• Monday-Friday

Work Location:
• 1109 Oak Cluster Drive Sevierville, TN 37862

Benefits:
• Comprehensive health insurance package including health, dental, vision and life
insurance
• Short-term disability
• Competitive retirement plan
• Paid time off, including holidays, sick leave and vacation time
Minimum Qualifications:
• Experience: Minimum of 5 years experience in finance, office management, HR or
business operations.
• Education: Bachelor’s degree in Business Administration, Accounting, or a related
field (or equivalent work experience).
• Mission Alignment: Must possess a deep understanding of the dynamics of child
abuse and neglect and a commitment to the mission of Safe Harbor CAC.
• Technical Skills: Proficiency in QuickBooks, Microsoft Office, and HRIS platforms
(BambooHR preferred).
• Extreme attention to detail and high-level organization are a must. Ability to
work well both independently as a self-starter and collaboratively as a member of the
leadership team.

Safe Harbor Child Advocacy Center, Inc. is a safe and welcoming environment for clients, partners,
and employees. We actively pursue diversity in our team members and are committed to personal
and professional growth in areas of racial and social justice. Women, historically excluded
populations, individuals with disabilities, and veterans are encouraged to apply

DIRECTOR OF EXTERNAL AFFAIRS

Children’s Advocacy Center of Hamilton County Chattanooga, Tennessee

About Us

The Children’s Advocacy Center of Hamilton County coordinates a compassionate, multidisciplinary response to child abuse. Every year, we serve over 1,000 children and families through our partnerships with law enforcement, the Department of Children’s Services, prosecutors, medical professionals, and victim advocates. Our work ensures that children are heard, believed, and supported throughout their healing journey.

The Opportunity

We’re seeking a strategic and creative Director of External Affairs to lead our organization’s voice in the community. This role is essential to sustaining our $1.5+ million operation and expanding our reach to serve more children. You’ll shape how our community understands child abuse prevention and response, cultivate relationships with donors and partners, and ensure our message inspires action and support.

This isn’t a typical development role—it’s an opportunity to utilize your communications expertise to positively impact lives and enhance a community’s response to its most vulnerable children.

What You’ll Do

Fundraising & Development

• Lead annual fundraising campaigns and donor communications
• Cultivate individual donors, corporate sponsors, and foundation relationships
• Collaborate with the Executive Director on grant proposals and major gift solicitations
• Plan and execute fundraising events and community engagement opportunities
• Manage donor database and acknowledgment systems
• Develop and implement comprehensive donor stewardship strategies that build long-term relationships
• Track fundraising metrics and analyze giving trends to inform strategic decision-making

Strategic Communications & Community Relations

• Develop and execute comprehensive external affairs strategies that elevate organizational visibility and impact
• Craft compelling narratives about our work while protecting client confidentiality and trauma-informed principles
• Manage media relations, press releases, and crisis communications
• Serve as organizational spokesperson when appropriate
• Build and maintain relationships with key community stakeholders, including elected officials, civic leaders, and partner agencies

Marketing & Brand Management

• Oversee all organizational marketing materials, website content, and social media presence
• Create educational content for community awareness campaigns
• Develop materials for volunteers, board members, and multidisciplinary team partners
• Ensure brand consistency across all platforms and communications

Team Leadership & Collaboration

• Supervise external affairs staff and coordinate with program teams
• Partner with the Executive Director and board on organizational strategy
• Represent the CAC at community coalitions and professional networks

Who You Are

You bring a unique combination of heart and skill to this work. You’re moved by our mission but grounded in strategy. You can write a donor appeal that inspires giving, craft a social media campaign that educates without exploiting, and manage agency communication with both sensitivity and professionalism.

Required Qualifications:

• Bachelor’s degree in communications, marketing, public relations, nonprofit management, or related field
• 5+ years of progressive experience in nonprofit communications, development, or related fields
• Proven track record in fundraising and donor relations
• Supervisory experience managing staff and/or volunteers
• Grant writing experience with demonstrated success in securing funding
• Exceptional written and verbal communication skills
• Experience managing multiple projects, deadlines, and stakeholders simultaneously
• Proficiency with donor management systems, social media platforms, and marketing tools
• Understanding of trauma-informed approaches and ability to communicate sensitively about difficult topics

Strongly Preferred:

• Experience in child welfare, victim services, or social services sectors
• Knowledge of Hamilton County/Chattanooga community and nonprofit landscape
• Familiarity with child abuse prevention and intervention

What We Offer

• Meaningful work: Every day, your efforts directly support children healing from trauma
• Competitive compensation: Salary range $75,000-$85,000, commensurate with experience
• Comprehensive benefits: Health insurance, retirement plan, generous paid time off
• Professional growth: Opportunities for training and leadership development
• Collaborative culture: Work alongside a dedicated multidisciplinary team committed to excellence
• Flexibility: Understanding that work-life balance supports our ability to do this important work

How to Apply

Submit your resume and a brief cover letter to mkelly@cachc.org

Applications accepted through January 31, 2025
Interviews scheduled for February 2025
Anticipated start date: Early March 2025

The Children’s Advocacy Center of Hamilton County is an equal opportunity employer committed to building a diverse and inclusive team that reflects the community we serve.

Position Overview:

The Family Advocate provides direct support and advocacy services to children and non-offending caregivers affected by trauma, including physical or sexual abuse and exposure to violence. This role is vital in building trusting relationships with families, guiding them through crisis intervention, support services, and the healing process. The Family Advocate also works collaboratively with multidisciplinary partners to improve systemic responses to child abuse and trauma.

Primary Responsibilities:

Client Support & Advocacy:

• Provide emotional support and advocacy to children and non-offending caregivers impacted by abuse, violence, or trauma.
• Establish trusting relationships through regular client contact, offering consistent emotional support and guidance through recovery.
• Support drug-endangered children, including those removed from meth-related environments or entering kinship or foster care placements.
• Assist families in accessing appropriate resources within the community.
• Provide crisis intervention counseling during and after forensic interviews.
• Offer case management, court advocacy, referral services, and safety planning tailored to each family’s needs.
• Educate families about their rights and available services.
• Facilitate and coordinate support groups for non-offending caregivers.
• Issue and follow up on caregiver satisfaction surveys at intake and during ongoing services (specifically after the fourth session).

Documentation & Reporting:

• Maintain complete, accurate, and timely client records.
• Track case progress and compile necessary reports for grants, the Board of Directors, and other stakeholders.
• Ensure all reporting meets the requirements of applicable funding sources and grants.

Organizational Commitment:

• Adhere to the organization’s policies and procedures, including punctual attendance and proper notice for time off.
• Demonstrate cultural competence and provide services without bias based on race, ethnicity, gender, sexual orientation, socioeconomic status, religion, or ability.
• Perform other duties as assigned by the Executive Director to support organizational goals and client needs.

Systems Advocacy:

• Collaborate with the Child Protective Investigative Team (CPIT) to support victims and their families.
• Track child abuse and child sexual abuse cases from initial referral through prosecution.
• Advocate for systemic changes that improve outcomes for children and families.
• Attend CPIT meetings and relevant community meetings related to child abuse response and prevention.
• Prepare statistical reports for funding and agency accountability.
• Attend required trainings, in-service sessions, and collaborative meetings, including Child Abuse Boards (CAB).

Community Education:

• Deliver educational presentations to schools, daycares, and community agencies alongside the Executive Director or CPIT members to raise awareness of child abuse prevention and available services.

Qualifications:

• Education: Bachelor’s Degree in Social Work or a closely related field is required.
• Schedule: Must be able to work a flexible schedule, including occasional evenings and weekends.
• Probationary Period: This position includes a one-year probationary period. During this time, employment may be terminated at the discretion of the Executive Director and/or Junior’s House Board of Directors without prior written or verbal warning if job expectations are not met.

Perks and benefits

• Paid time off: We offer ten days paid time off in the first year of employment, increasing days after the first year. We offer these days paid time off as well:
  • All Federal and State holidays
• Paid 1.0 hour resiliency time each week to prioritize mental and physical health appointments
• Monthly stipend towards health/life expenses
• IRA Match
• Salary not including benefits- $41,000.00

Where you will work

Lincoln (Primary), Marshall, Moore, & Bedford County.

How to apply Applicants should send a cover letter and resume to administrator@juniorshousecac.org

Master’s Required- Junior’s House, 17^th Judicial District.

Therapist Job Plan

Position Title: Therapist
Department: Clinical Services
Reports To: Executive Director / Clinical Supervisor
Work Location: Children’s Advocacy Center (Home Office in Shelbyville, TN)- We also serve Marshall, Moore, and Lincoln County
Employment Status: Part- Time

Purpose of the Position:

The Therapist at the Children’s Advocacy Center (CAC) provides trauma-informed, evidence-based mental health services to child victims of abuse and their non-offending family members. The goal is to support emotional healing, build resilience, and promote safety and well-being in collaboration with multidisciplinary team partners.

Key Responsibilities:

🔹 Clinical Services

• Conduct trauma-focused clinical assessments and develop individualized treatment plans for child clients and non-offending caregivers.
• Provide individual, group, and family therapy using evidence-based practices such as Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), Play Therapy, or EMDR, when appropriate.
• Deliver crisis intervention and short-term stabilization support for children and families following forensic interviews or emergency situations.
• Monitor client progress, revise treatment plans as needed, and prepare discharge summaries upon completion of services.
• Provide safety planning when needed and assist families in identifying coping strategies and support systems.

🔹 Collaboration & Advocacy

• Participate in regular case review meetings with the Child Protective Investigative Team (CPIT).
• Maintain open communication with advocates, forensic interviewers, law enforcement, DCS, and medical providers to ensure comprehensive care.
• Provide expert insight to multidisciplinary team members regarding the mental health needs of the child and family.

🔹 Documentation & Reporting

• Maintain accurate, timely, and confidential clinical records in compliance with organizational policies, legal requirements, and ethical standards.
• Document all client sessions, assessments, treatment plans, progress notes, and reports as required by grant and funding sources.
• Submit monthly service statistics and outcome reports.

🔹 Family Support & Education

• Provide psychoeducation to non-offending caregivers about the effects of trauma on children and available mental health services.
• Support caregivers in developing parenting strategies that promote healing and resilience.

🔹 Professional Development & Compliance

• Attend ongoing trainings in trauma-informed care, child abuse dynamics, and relevant therapeutic modalities.
• Maintain current licensure and certifications as required by state law.
• Comply with HIPAA, mandated reporting laws, and CAC policies regarding confidentiality and professional boundaries.

Required Qualifications:

• Master’s Degree in Counseling, Social Work, Marriage and Family Therapy, or Psychology from an accredited program.
• Current license or license-eligible (LMSW, LCSW, LPC-MHSP, LMFT) in the state.
• Clinical experience with children, preferably in trauma treatment settings.
• Knowledge of child development, child abuse dynamics, and trauma-focused therapy models.
• Ability to work effectively within a multidisciplinary team.
• Strong organizational, communication, and documentation skills.

Preferred Qualifications:

• Certified or trained in TF-CBT, EMDR, or Play Therapy.
• Experience working with child welfare or criminal justice systems.
• Bilingual (Spanish/English) is a plus.

Work Schedule & Compensation:

• Workweek: 20-24 hours (Monday–Friday; flexible schedule as needed (exact schedule to be determined by ED and Therapist)
• Travel: Occasional local travel to serve clients or attend meetings in surrounding counties
• Compensation: 35.00 Per Hour

Performance Goals:

• Maintain a consistent caseload of active therapy clients (as defined by program needs)
• Deliver high-quality, trauma-informed clinical care as evidenced by supervisor reviews and client outcomes
• Submit documentation and reports on time (minimum 95% compliance)
• Attend all required meetings, trainings, and peer consultations
• Contribute to a collaborative and supportive work environment
• Probationary Period: This position includes a one-year probationary period. During this time, employment may be terminated at the discretion of the Executive Director and/or Junior’s House Board of Directors without prior written or verbal warning if job expectations are not met.

To Apply- Email resume and cover letter to administrator@juniorshousecac.org